Parking-app convenience fees in 312 U.S. cities (median $0.35 per session)

Posted by parkgraph 4 hours ago

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Comments

Comment by ryandrake 22 minutes ago

It shouldn't be called a "convenience fee" unless you can opt out of it and pay some other non-convenient way. What if I don't want their version of convenience? Why should I have to pay a convenience fee? Why can't they just roll this into the main price of parking? It's gotten to the point where as soon as I see the word "fee" I assume I'm being ripped off.

Comment by emptybits 2 hours ago

I have been out of this industry annd without stake in it for years. But I co-founded PayByPhone, the original pay-for-parking app. TFA suggests that it’s charging $0 in fees. Is this true?

Then aside from theories of corrupt decision making, why wouldn’t every city or parking provider choose the $0 option? (Particularly city governments with a responsibility to their residents.)

Comment by praxulus 2 hours ago

The option that's fee-free to users probably costs more for the city, whereas the ones that charge a fee will probably be cheaper or even free for the city.

A city council member trying to balance a budget isn't engaging in corruption by choosing the option that reduces an expense in the city budget, even if it just places the cost on the people paying for parking instead. Constituents would be more likely to complain about higher property taxes or cuts to city services than to complain about a fee like this.

Maybe they just got bribed, but that seems less likely.

Comment by andreimackenzie 1 hour ago

PayByPhone also shows ads in the parking experience (thankfully, not too obtrusively, and not until the parking is confirmed). So, they could be covering some of the cost that way.

Comment by MaintenanceMode 1 hour ago

Living in Washington and yes, there are zero fees in the cities listed (and others). Great app, thank you for making it, it makes life a lot easier for me and the city!

Comment by fultonn 2 hours ago

> responsibility to their residents

I've lived in a lot of places.

In most places electeds usually have some conception of a sort of broadly construed responsibility is to residents.

But in larger cities it's a responsibility to voters and voting blocs, not residents per se. And this is particularly true in older east coast cities.

Comment by asdff 2 hours ago

For some stuff e.g. third party managed golf booking websites, they charge the golf course "no fees" per booking, but they get 100% of the revenue from 1 or 2 bookings per day, whatever the exact terms.

Comment by billfor 16 minutes ago

Here on the east coast I have parknyc, parkwhiz, pango, passport, best parking, and God knows what else. All these towns use different apps and they're all less than 5 miles away from each other. Most have sealed up the coin slot or taken the meter away, forcing you to use the app.

Comment by cmiles8 2 hours ago

It’s getting out of control. Not that long ago 25 cents paid for the parking entirely.

This is an area where I’m hoping AI will cause total disruption. There’s no reason for all these apps to exist. A high school kid with AI coding could build a perfectly functional app in an afternoon and keep more money in local communities. These parking app companies need to just go away.

Comment by asdff 2 hours ago

It is so damn annoying. Why is anyone asking for this? I can already tap to pay with card or mobile wallet at traditional meters that take coins still. But with these 'pay by app' bullshit operations they expect you to sit there and download a 600mb shitware app on your terrible mobile data connection when you are trying to make a dinner reservation.

You have to figure city council who approved this are either idiots or getting bribes.

Comment by SequoiaHope 30 minutes ago

Where I live in the Bay Area it seems like every city has been using the same ParkMobile app for a good decade, so it was set up once and use everywhere. Not sure if that was coordinated but it’s nice.

Comment by laweijfmvo 1 hour ago

i recently encountered a town where the only option to pay was via some app that forced me to hand over my phone number and email address

Comment by nsoam 17 minutes ago

This happened to me, right after I was finished I asked them to delete my data, they said they did, years later they mailed me to tell me my data was leaked.

Comment by reaperducer 1 hour ago

I can already tap to pay with card or mobile wallet at traditional meters that take coins still. But with these 'pay by app' bullshit operations they expect you to sit there and download a 600mb shitware app on your terrible mobile data connection when you are trying to make a dinner reservation.

Or, like I've had to deal with twice this month — the parking space is underground, so the app doesn't work until you get to the surface.

Also annoying: I had to stop using the iPhone Lockdown mode because the parking apps I have to use break when it's enabled.

Comment by lotsofpulp 42 minutes ago

The city of Portland, OR's Parking Kitty app works pretty well. It's 67MB and lets me extend parking as needed without having to go back to the car. Transaction fees are minimal too, I think $0.20.

I prefer it to meters.

Comment by wuuza 42 minutes ago

I have a stash of quarters in my car for parking and they are becoming useless. I have what is essentially an AOSP phone with no Google/Apple/app store - so I guess there's just some places I can't park? It's a pre-paid plan so I can't text the shortcode to pay, and I don't pay for data so even if the web is an option it won't work unless there's free wifi in the area. Whatever happened to accepting legal tender? At least if the meter accepts a tap-to-pay card I can only be beholden to a credit card company and not additionally a cell carrier and one of the app duopoly. (Yes, I'm <1%; what's your inclusive answer?)

Comment by ryandrake 20 minutes ago

More and more, governments are failing to provide a satisfying answer to "What if the person doesn't have a smartphone?" You should not need to buy a mandatory device in order to exist in society.

Comment by hnav 2 hours ago

the reason they get away with this is because of city government corruption and not any technical barrier

Comment by 2 hours ago

Comment by strange_quark 1 hour ago

An extremely easy popular piece of legislation would be to ban these sort of junk fees.

Here in Chicago it's extremely annoying because you can pay physically at the meter with a credit card and not get hit with these junk fees, but if you use their app, you have to pay the fee, and extending the time hits you with the fee again. The app is a piece of garbage that hasn't been meaningfully updated in years and it's not like maintaining the physical meter is free either. Plus when you use the app they require you to load a minimum $20 balance into it so all the Abu Dhabi princes who own our public infrastructure get to make interest on that hostage money. When I street park I make it a point to pay at the meter with my most expensive Amex.

Comment by bijowo1676 42 minutes ago

there must be a law to cap these fees at 4-5% of the service. This is roughly 2x of the cost to process credit card payment

Comment by cowsandmilk 21 minutes ago

I often end up using the app and paying the fee because I can stop my parking when I leave and be reimbursed unused time. Where I may have paid for 3 hours previously and lost $1.50 when I got back an hour early, the 45 cent fee lets me get that $1.50 back.

Comment by gavinsyancey 13 minutes ago

That is not a feature that exists in any system I've used. Sounds nice though.

Comment by jawns 1 hour ago

I would not be surprised if this per-session is to cover credit card processing fees.

But what would be nice is being able to preload a balance and get hit with the fee only once.

Comment by cowsandmilk 41 minutes ago

Every place I’ve been, the fee isn’t charged if you use the pay station with your credit card. It is only charged if you use the app.

Comment by kotaKat 52 minutes ago

I miss the old CashKeys[1]. Some cities had a digital 'key' (basically an EEPROM in a funky key-like TRRS form factor) that you could buy and preload $10-20 at a time on. When you clicked them all the way into the meter, it acted like you inserted one quarter. You'd pull it out a click and click it back in, and it'd drop another 'quarter' in. Repeat as much as you needed, and you could mix the CashKey with actual coins being dropped in the slot.

They lasted to the mid-2010s, when Duncan stopped selling keys and software and eventually, support.

[1] https://thumbs.worthpoint.com/zoom/images1/1/0816/08/duncan-...

https://ggwash.org/view/35377/its-a-little-harder-to-pay-for...

Comment by quiet_ledger44 32 minutes ago

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